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Hilco Global

ReStore for Retail Platform

Full development ownership of Hilco's proprietary retail operations platform supporting large-scale asset recovery initiatives.

RetailTeam AugmentationFull Product

Tech Toolbox

Backend

  • NestJS microservices on AWS EKS
  • GraphQL API
  • MySQL database
  • Redis Cache
  • Cognito Authentication

Frontend

  • React web client on Cloudfront
  • React Native mobile client

Analytics & Observability

  • Smartlook session recording
  • Google Analytics
  • Prometheus + Loki logging
The Challenge

Understanding the Problem

The Challenge

Hilco Global needed a dedicated technology partner to take full ownership of ReStore for Retail, a platform used by major retail brands to manage in-store execution and performance.

At transition, the platform lacked architectural consistency, development velocity, and structured engineering practices required to support a growing enterprise client base. Hilco required a team capable of providing leadership, scalability, and long-term stability.

The Solution

How We Delivered

The Solution

Iversoft deployed a fully dedicated, cross-functional team— developers, QA, DevOps, designer, solution architect, and project manager—to take end-to-end ownership. Operating as an embedded extension of Hilco's organization and collaborating closely with Hilco's product owner and CTO, the team provided architectural direction, full-stack development, UX improvements, mobile support, and DevOps enablement.

Greater engineering discipline was introduced across sprint planning, backlog refinement, and release management, while core areas of the platform were modernized to improve scalability and maintainability.

The Results

Impact & Outcomes

Engineering maturity delivered measurable impact:

80%
Defects caught before QA, shifting quality left and keeping the team focused on new features.
60%
Fewer production incidents. Improved platform reliability for Hilco’s retail customers.
30%
Faster development cycles through systematic technical debt paydown.
SOC 2
Compliant development processes with fully auditable code-to-production workflows.

Today, ReStore for Retail operates with the stability and velocity needed to support major retail brands at scale. Iversoft remains embedded in the team, ensuring these standards continue to evolve as the platform grows.

Ready to Build Your Success Story?

Let’s discuss how Iversoft can help you scale with elite technical talent.