Mental Health and Wellness App

Learn how Iversoft helped university students find local mental health services.

Tech Toolbox

Design

UI/UX Design Consulting and Enhancements

Development

Swift & Java

Supported Platforms

iOS & Android

Features

Custom API Integration

The Challenge

The Centre for Addiction and Mental Health (CAMH) is Canada’s largest mental health and addiction teaching hospital and a world-leader in research. The centre is located in Toronto, where many mental health and wellness resources are available from countless organizations. However, the daunting task of sourcing these services is often prohibitive, especially for university students who tend to be highly stressed and less familiar with the city.

As part of an ongoing digital innovation project, CAMH decided to expand their online Thought Spot map — a crowd-sourced directory of resources for students by students. The goal was to make the existing web-based platform responsive and mobile-friendly, as well as to build an app for iOS and Android. But with a tight timeline and a discerning, tech savvy audience, CAMH needed a tech partner who could guide the scope of the project. Knowing what Iversoft had already accomplished in the healthcare industry, they quickly decided to work with us.

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Working with your team has been a dream. Hoping we get to carry on working with you – on ThoughtSpot and other projects!

Annie Hart
Communication Coordinator for Digital Innovation

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The Solution

Efficient app development requires a deep understanding of user behaviour. So to ensure CAMH’s app was launched within their tight timeline, we kicked off the project by conducting user experience testing with their university-aged audience. Once we had a better understanding of user expectations, we created a minimum viable product (MVP) to rapidly test what we’d learned.

Because CAMH already had a website, mythoughtspot.ca, we used their existing crowd-sourced data to create a convenient and accessible iOS and Android app — Thought Spot. The app integrates with Google Maps to allow users to browse and locate a variety of services in the Greater Toronto Area, specific to their situation and exact location in the city. They can also easily:

Filter services by category, ratings, and comments
Add reviews and feedback
Add new service locations to the directory
Explore a series of curated relaxing walks around town
Read blog articles and stay informed of news and other online resources

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The Results

Completed on time, on budget, and with clear consideration for their target audience, CAMH was extremely happy with the project.

Successful technical integration of an external, poorly documented API for the user-generated content
1,000+ locations featured
UX/UI that resonated with young, tech-savvy audience, helping to facilitate a perception of inclusive and approachable mental health resources